IDEO 的徵人啟事：

IDEO helps companies innovate. we design products, services, environments, and digital experiences for organizations seeking new ways to provide value for their customers.

IDEO creates visible and tangible strategies for innovation and executes all aspects of design and development, from conception through production.

Position Summary:

We are seeking a mid-level creative production coordinator to join our shanghai location. 

Candidates should have 4+ years of experience, supported by strong visualization and prototyping skills, be comfortable working in multidisciplinary teams and display excellent communication skills.

Prototyping and production skills are essential, as well as a passion for design and typography. 

This role is a part of the shanghai operations team focussing on producing the communications expressions for projects across the location.

Candidates should be a great team-player who is committed to providing a world class results for all communication outputs working alongside other team members from the communications discipline and across the shanghai location.

Candidates must have the following core skills in graphic design prototyping tools across a variety of media (print and online) including proficiency in indesign, illustrator, photoshop, (aftereffects, flash or director a plus).

Very good english and mandarin.

Candidates should demonstrate an ability to work and create production-ready artwork across a range of projects, from identity design to print collateral and packaging to online experiences.
 

All candidates must send a portfolio or work samples along with their inquiries.
 

Additional areas of skills and perspectives are listed below.

1. visual design sensitivity candidates for this position know the difference and spot the difference between good and great work and they should demonstrate excellent typography skills, a keen understanding of systems, and an eye for detail.

2. prototyping skills successful applicants for this position understand that you succeed sooner by trial and experiments. understanding of prototyping methods at different levels of fidelity. applicants should feel comfortable throughout all phases of a project, from translating verbal ideas into visual concepts through design development and refinement to production-ready artwork. help with the production of project reports and other collateral including plotting, printing and binding.

3. team skills successful candidates must believe that better work is accomplished through collaboration and be able to effectively share their point of view and expertise. they should possess the ability to inspire teams through collaboration as well as direction, vision and planning. they should be highly organized with an ability to multi-task and manage multiple deadlines. working closely with the design teams to ensure projects stay on track and meet underlying goals. collaborate with other members of the support community to connect the project teams to the support resources needed.

4. experience ideally work experience or experience working for a creative consultancy or strong brand focused company developing products or communications for the Chinese market. design of screen based / on-line media is a plus.

To Apply

Please visit our website at http://www.ideo.com/culture/careers/ to submit your cover letter, resume, and portfolio.

Your cover letter should explain why you are a good fit for this role.

Your resume should include your education, experience and interests.

Your portfolio should contain 4-5 unique and innovative designs that represent your point of view in design.

恩典助道會 2009 退修會

Vocabulary and phrase - September-20~26

Flop


vi. (不及物動詞 intransitive verb)
1. 拍動;搖晃[Q]
   The fish were flopping about in the bottom of the boat.
   那些魚在船底撲騰著。
2. 撲通落下(或倒下)[Q]
   I flopped down on the couch.
   我噗地倒在長沙發椅上。
3. (作品、演出等)失敗
   She flopped as a stage actress.
   作為一名舞臺演員她失敗了。


vt. (及物動詞 transitive verb)
1. 撲通放下;使撲通落下
2. 拍(翅);翻動


n. (名詞 noun)
1. 拍擊聲;撲通掉落(的聲音)[S]
   He fell with a flop into the water.
   他撲通一聲掉進水裡。
2. (作品、演出等的)失敗[C]
   Because the acting was dull, the film was a big flop.
   由於演出死板,那部電影徹底砸鍋。
   The marketing campaign was a flop. The product didn't sell.
   市場宣傳徹底失敗,產品賣不出去。
   The play was a flop.
   這齣戲是個失敗。


ad. (副詞 adverb)
1. 撲通一聲地
2. 恰巧

Cornfield    n. (名詞 noun)[C]

1. 【美】玉蜀黍田
2. 【英】小麥田;種穀物的田地

朋友 J 問史蒂芬先生：「我的單位被老闆要求進行新產品的發想，有沒有好的流程或方法？」
史蒂芬先生實在沒時間 support，加上 J 是受過 facilitator 的訓練，
於是，史蒂芬先生建議 J 可以試一試三個步驟：

1. Branstorming for S.E.T factors 
2. Consolidate, from S.E.T. to POG
3. Scenario Check
   

後來聽 J 說，效果還不錯。

香蕉共和國 (Banana Republic) 徵才 (Customer Experience Manager) 的條件

CUSTOMER EXPERIENCE MANAGER

Date: 2009-10-21, 6:40AM EDT

Banana Republic in the Northshore Mall is hiring for a Customer Experience Manager. The position is a full-time, and is comparable to most organizations Assistant Manager/Co-Manager positions depending on the complexity of the company. All applicants must have at least 3 years minimum retail management experience in the assistant manager and/or general manager role.

GENERAL SUMMARY:

The Customer Experience Manager owns the employee experience within their Center of Excellence. The Customer Experience Manager drives the shopping experience by managing sales generation, customer engagement, and all sales floor operations. The Customer Experience Manager is responsible for translating the business plans and strategies developed by the General Manager into day-to-day implementation plans and actions for teams. The Customer Experience Manager role models Gap Inc. Purpose Values and Behaviors in all actions and interactions.

ESSENTIAL DUTIES & RESPONSIBILITIES:

‧ Implements action plans to improve key performance indicators to maximize business opportunities
‧ Assesses the effectiveness of the supervisor team and Center of Excellence staff by providing the appropriate level of performance feedback
‧ Reviews and adjusts Personnel Management and Daily Payroll Planner schedule to ensure appropriate floor coverage to complete all workload and to maximize sales
‧ Provides in the moment feedback to staff to maximize sales
‧ Ensures hallmark customer experience by assessing interactions on the sales floor and in the fitting room
‧ Executes focal process for sales and sales support employees
‧ Creates development and training plans for direct reports
‧ Creates hiring plans for Center of Excellence
‧ Hires, trains, develops and supervises Center of Excellence Supervisors and some of the sales and sales support team members
‧ Recruits from a diverse applicant pool
‧ Provides GM with feedback on Center of Excellence team members
‧ Implements shortage action plan in partnership with the leadership team to minimize loss and achieve shrinkage goal
‧ Promotes community involvement to drive brand awareness and loyalty
‧ Fosters customer centric culture by recognizing and rewarding team
‧ Ensures optimal floor coverage to maximize customer engagement, selling and task completion based upon the payroll goal
‧ Monitors and enforces adherence to all corporate policies (e.g., dress code, return policy, safety, LP, etc.) as directed by policy and procedure
‧ Prepares and analyzes LOD tracking sheets to optimize Peak Hour opportunities
‧ Plans and executes ISFY, Welcome to Gap Inc and other training
‧ Provides on-the-job training to new employees within Center of Excellence
‧ Manages and motivates Customer Satisfaction Scores
‧ Communicates and manages floor coverage as LOD
‧ Responsible for employee files and audit compliance

ORGANIZATION RELATIONSHIPS:

‧ Reports to General Manager
‧ Interacts with all levels of field and HQ management
‧ Supervises some sales and sales-support work center staff

REQUIRED QUALIFICATIONS
Knowledge, skills and abilities:

‧ Knowledge of in store systems, policy and procedure
‧ Ability to be analytical, problem solve and manage projects
‧ Effective written and verbal communication skills
‧ Ability to interact cooperatively and work as a team towards a common goal
‧ Detail oriented and results driven
‧ Ability to appropriately deal with employees and customers
‧ Ability to follow all policies and procedures
‧ Ability to prioritize and effectively manage time

Minimum experience:

‧ Minimum 3 years retail experience with emphasis on store operations and/or customer service

Physical Requirements:

‧ Ability to travel as required
‧ Ability to work nights and weekends as appropriate to schedule requirements
‧ Ability to lift and carry 30lbs
‧ Ability to maneuver around sales floor, back room and office areas

《Chasing the Rabbit》狡兔智慧學

Chapter-5



Capability 1:


Capability 2:

The discipline of testing and learning sooner, faster, and cheaper was carried out in many ways.
(In later chapters we'll see how Toyota makes just such a commitment to use high-speed, low-cost pilot and trials.)

The purpose of having detailed write-ups, diagrams, and models was to ensure that competing and complementary views were well represented. Rank, personality, and assertiveness were mot going to determine a decision. The data, coupled with the best collective understanding of a situation, would do that.

One must create the ability in his staff to generate clear, forceful arguments for opposing viewpoints as well as their own. Open discussions and disagreements must be encouraged, so that all sides of an issue will be fully explored. Further, important issue should be presented in writing. Nothing so sharpens the thought process as writing down one's arguments. Weakness overlooked in oral discussion rapidly become painfully obvious on the written page.


Capability 3: Spreading Lessons Learned to the Whole Organization

In high-velocity organizations, people do not learn only for themselves. They learn for their colleagues as well. The experiences of an individual contribute to the experience of the many.

Whatever is learned when a problem is seen, swarmed, and solved right where and when it occurs is incorporated into the scripts and specifications to which it applies. Of course, this can only be done if all the assumptions, expectations, and procedures are explicit and available. It would never work if the new knowledge had to be diffused by word of mouth through a complex workplace, never mind a complex constellation of workplace that might well be scattered over several continents and oceans.

Underscores the smaller problems in an effort to prevent significant ones.

Capability 4: Leading by Developing Capabilities 1, 2, and 3 in Others

What is a leader's job? It's common to say that the leader sets goals by dint of his or her greater authority and wider perspectives, decides how scarce resources will be allocated among competing priorities, and sets the emotional tone of a particular situation.


But in high-performancing organizations, the leader has two other critical roles. He or she is responsible for determining not only what gets don, by setting goals and allocating resources, but also how things get done, by shaping the company's processes and systems. Of course this isn't a one-man or one-woman job, and no one can be leader forever, so he or she must also develop in others the skills needed to lead complex operations.

User Centred Design Consultant - London

倫敦的一家設計公司要雇用 User-Centered Design Consultant，看看他們開的條件：

We are now looking for some exceptional people to join our team here in central London.

ABOUT YOU

- Experience & Education: you must have at least 2 years experience working in a commercial, hands-on usability/UCD role, preferably as a consultant. You will also probably have a formal UCD, HCI, Product Design, Industrial Design, Design Strategy or similar degree-level qualification (ideally at Masters or PhD level).

- Methodological skills: you need to have hands-on experience of designing and running user tests and analyzing the results. Experience of other user research methods such as ethnography, contextual inquiry, diary studies, expert walkthroughs, card sorting, stakeholder requirements capture, task analysis, wireframing and prototyping would be good. The more, the better, is the point here.

- Analysis and Design skills: you must have experience in gathering data from tests or other user inputs, and developing this into real insights and then into a set of specific actionable recommendations at both strategic and design levels. You should understand how to make your findings and recommendations stick ? how you communicate findings is sometimes as important as the findings themselves.

- Consultancy skills: you must be able to behave professionally and confidently with clients at all levels and in all situations. Charisma and an ability to present yourself and your work in a calm, clear and engaging manner are essential.

- Personal skills: working in a small company, you will need to be part of the team and be willing to pitch in and help with anything and to contribute positively to the culture.

- Passion: If you don't love your field of work and feel genuinely excited, in a slightly nerdish way, by elegant designs that fit into people? lives then you won't fit in at Amberlight. If you like designing and making things, coming up with new ideas and tools to convert people to the gospel of user-centred design and you are obsessive about keeping up to date with the latest thinking and research in the field then Amberlight may be just the place for you.

- Other skills and stuff: If you can speak other languages, have lived in other countries, have done odd things in your life, know how to strip down and rebuild a PC, a bike, a motorcycle, or a sewing machine, or how to make an arduino, a ZX Spectrum, a drum kit, a pair of knitting needles, Logic, SQL, PHP, Flash, Axure or anything else cool do your bidding, please tell us about it on your CV or cover letter.

9A09 摘錄 《Chocolates on the pillow aren't enough: reinventing the customer experience》只有服務是不夠的

In today's world, organizations of every kind - not only business but also government agencies, cultural institutions, and not-for-profit groups - are experiencing huge difficulties in attracting and retaining clients.

Competition is intensifying, consumers are becoming more and demanding, and old ways of creating customer loyalty have lost much of their impact.

And with the communications media becoming ever more interactive and fragmented, it is becoming harder and harder for organizations to convey a strong and convincing message to the general public.

In this difficult environment, offering a good product or a useful service is no longer enough.
Today's consumers are looking for something more - relationship with an organization that will truly enrich their lives.
As a result, organizations are discovering that the only sure way to establish strong and lasting connections with their clients or customers is by providing them with experiences that are unique, memorable, delightful, comfortable, and deeply rewarding.
And this is exactly what the best hoteliers have always specialized in doing.

Two Questions for Feedback

2 個在 Workshop/Meeting/Work-Out 最後要得到 Feedback 時可以問的問題：

1. What I Liked About the Session 
2. What Would Make the Session Perfect
   

2009 IAF ASIA Annual Facilitators Conference

第 12 屆 IAF 國際引導者協會亞洲年會在台灣

　

IAF，國際引導者協會，是一個服務「引導者 (Facilitator)」的組織。

IAF 每一年都有年會，今年台灣是亞洲區的主辦國。 

史蒂芬先生參加，見證世界各地的 Facilitator 的努力與貢獻。

　

年會時間是 8/28 ~ 8/31，史蒂芬先生參與了

8/28 - 有效提問：透過五個程序架構1800問題 (Making Questions Work: 5 rocess Frameworks for 1800 Questions)
8/29 am - 以色彩與繪圖為你的未來做準備 (Gearing Your Future With Colors and Graphics)
8/29 pm - 肯定式領導力在引導上的應用 (Appreciative Leadership in Facilitation)
8/30 am - 讓專案結果展現負責與可信的工具 (Tools to Build Accountability for Outcomes)
8/30 pm - 當 MEETING 2.0 遇見WEB 2.0－探索參與式的網路科技與參與式流程的整合 (MEETING 2.0 Meets WEB 2.0 Explorations in the Integration of Participatory Processes with the Participatory Web...)
8/31 - 引導有意義的遊戲與活動 (Facilitating Meaningful Games and Activities)

以下，史蒂芬先生簡介各課程的過程與心得：

　

有效提問：透過五個程序架構 1800 問題

　

　

Facilitator 是 Dorothy Strachan，來自於加拿大。

主要是以《Making Questions Work》這本書作為基礎，學習讓整個引導過程以「問題」串連起來。

其中，Five Process Frameworks 為：

1. Opening Session
        1.1 Getting to know one another
        1.2 Clarifying expectations
2. Enabling Action
        2.1 What?
        2.2 So what?
        2.3 Now what?
3. Thinking Critically
        3.1 Making assumptions and perspectives explicit
        3.2 Understanding interests and power relationships
        3.3 Exploring alternative ways of thinking and acting
        3.4 Making ethical choices
4. Addressing Issues
        4.1 Understanding the situation
        4.2 Clarifying the issues
        4.3 Generating operations for action
        4.4 Testing options for action
        4.5 Making a decision
        4.6 Taking action
5. Closing Session
        5.1 Looking backward: wrapping up the process
        5.2 Looking forward: considering next steps

看到這裡，或許你已經暈了。但是，史蒂芬先生在當中體認到一點：「好問題帶來好答案」。而要問出「好問題」，則是一輩子的功夫。

　

　

以色彩與繪圖為你的未來做準備

　

　

這一堂課非常有趣，和以往的 Facilitator Training 不一樣。

Facilitator 是 Lee Seng Teck，來自於新加坡。

主要的目的是以「手繪」代替「投影片」(誰說一定要有 PowerPoint 才能工作？)

　

　

看著牆上五顏六色的「作品」，史蒂芬先生滿心羨慕地要習的這項技能。

課程中，有許多的練習，最後驗收的則是利用 30 分鐘製作一份「Menu for Café shop」
。

　

　

大家都認真地、投入地為自己的 Café Shop 設計。

最後，大家評選出最佳的 2 位。

　

相形之下，史蒂芬先生的就... 單薄了一些...

　

　

　

肯定式領導力在引導上的應用

　

Facilitator 是 Laura Hsu 和 Larry Philbrook，主要是以「肯定式探詢」(Appreciative
Inquiry) 為基礎，探討在領導上的應用方法。

史蒂芬先生去年上過 Appreciative Inquiry 的課程，並且在公司內的各種 Workshop
引導中，也曾經引用過相關的方法。

　

　

讓專案結果展現負責與可信的工具

　

Facilitator 是 Marian Pitters，來自加拿大。

史蒂芬先生被提醒，第一個要釐清的是：

Responsibility (you do what you agree to do), Accountability (ability to account to others what you did and how you did it), 和 Assumptions 的不同。

之後，針對 Building Accountability for Outcomes，進行 3 個步驟的練習：

Phase 1: Diagnose Factors Impacting on Outcomes Implementation

Phase 2: Design the Check-in System for Increased Accountability

Phase 3: Enable People Leadership of Implementation

課程上到一半，史蒂芬先生想到：「好像該去關心一下參與 Workshop 的夥伴了！」

　

　

當 Meeting 2.0 遇見 Web 2.0 － 探索參與式的網路科技與
參與式流程的整合

　

　

Facilitator 是 Mark Pixley。

沒想到來分享 Web 2.0 與 Meeting 2.0 的人是一位有一點年紀的「大哥」...

在短短 2 個小時內，Facilitator 設計了活動，讓參與者把自己周邊有關 Web 2.0
的工具分享出來，並且記錄。

當場利用 twitter 聯繫全世界，並展示 Mindmeister 怎麼達成 Collaboration。

　

　

引導有意義的遊戲與活動

　

Facilitator 是 Jimbo Clark，史蒂芬先生還算是認識。

早在今年就已經見識到 Jimbo 的引導功力，這次整整一天的時間，好好像他學一些做一個 Facilitator 的態度與技巧。

但是，時果你看到下面這一章圖，你或許會懷疑：「怎麼有人掛點了？」

其實，這是透過「遊戲」來學「引導」，讓每一件事情變得有意義。

　

　

什麼叫做「成功」？

「完美主義者」，或者是堅持「專業」的專業人士，會認為，一切照劇本走，按著原先設計的橋段一步一步走到，

該笑的時候笑、該靜默的時候靜默，這叫「成功」！

但是，史蒂芬先生認為，不一定這樣！因為

有時候，Facilitator 成功了，Group 卻失敗了；反之，Facilitator 失敗，卻意外引發
Group 成功，

那麼你說，哪一個叫做成功呢？

　

什麼叫做「有意義」(meaningful)？

如果，所有的引導都不 Work ，但是，或許...當你看到團隊成員在被壓得喘不過氣來的工作中，得到開懷放聲大笑時，

Facilitator 的存在本身就是一種「有意義」。

　

　

　

說得多了一些，希望你能多瞭解一點 Facilitator 的工作與訓練的過程。

關於勇氣與探索的 2 段話

如果不放棄對海岸線的依賴，人類就無法發現新大陸。

如果不航向大海，我就無法回到陸地。(Tom Hanks, Cast Away, 2000) 

Tim Brown 直接講 Design Thinking

IDEO 創辦人 Tim Brown 在 2006 年應 MIT 邀請的演講，其中談到許多 Design Thinking 的原理原則，值得一看。

“Insights are about getting out into the world, connecting with new things. Designers see the world as a source of innovation, not just validation. ”

~ Tim Brown

Vocabulary and phrase - September-13~19

recruit

vt. (及物動詞 transitive verb)

1. 徵募(新兵);吸收(新成員)

   Our club has recruited 30 new members this year.

   今年我們俱樂部吸收了三十名新會員。

2. (增加人員)充實(部隊等)

   America recruited her population with new settlers from Europe.

   美國通過歐洲新移民增加人口。

3. 雇用,聘用

   Most of the teachers there are recruited from abroad.

   那裡的大部分教師是從海外雇來的。

4. 補充

   Before sailing, we recruited our provisions.

   開船前,我們補充了給養。

5. 使恢復健康(或體力等)

   The rest and the drink recruited him.

   休息和喝水使他恢復了體力。

vi. (不及物動詞 intransitive verb)

1. 招募新兵;招收新成員

   His job was to recruit for the army.

   他的工作是為陸軍募兵。

2. 【罕】得到補充

3. 【罕】恢復健康(或體力等)

   He came to the seaside to recruit.

   他來到海濱休養。

n. (名詞 noun)[C]

1. 新兵;新手

   New recruits are trained at the boot camp.

   新兵在新兵訓練營接受訓練。

2. 【美】復員士兵

3. 新成員[(+to)]

   Our music club needs new recruits.

   我們的音樂俱樂部需要新成員。

4. 補給品

Succinct    a. (形容詞 adjective)
1. 簡練的;簡潔的

   Write a succinct, one sentence to guide the team.

2. 壓縮在小範圍內

3. (衣服等)緊貼身體的

Springboard    n. (名詞 noun)
1. 跳板

2. 出發點

3. (議論等的)發端

   To act as a springboard for innovation, the challenge should be re-framed in a human -centered way.

Constituent    

a. (形容詞 adjective)[B]
1. 構成(全體)的,組成的
   the constituent parts of an atom
   原子的組成成分

2. 選舉的;任命的

3. 有憲法制定(或修改)權的;有組閣權的
   a constituent assembly
   立憲會議

n. (名詞 noun)[C]

1. 成分,組成的要素
   the constituents of cement
   水泥的成分

2. 選民,選舉人

3. 委託人

4. 【語】成分,結構成分

Festival

HOLI, India

Pig of God Festival, Taiwan
Dragon Boat Festival, Taiwan 龍舟節 / 端午節
Chinese New Year, Taiwan 新年
The Mid-Autumn Festival, Taiwan 中秋節

* A popular harvest festival celebrated differently by Asians dating back over 3,000 years to moon worship in China's Shang Dynasty.
* Also considered a harvest festival since Farmers celebrate the end of the Summer harvesting season on this date.
* Celebrated on the 15 th day of the eighth month in the Chinese calendar usually around mid or late September when the moon is at its brightest, i.e.) Sept. 14, 2008.
* The Mid-Autumn Festival and Chinese New Year are the two most important holidays in the Chinese calendar.
* Also celebrated as:
    o Moon Festival - China
    o Ch’usok - Korea
    o Lantern Festival / Mooncake Festival - Malaysia and Singapore

How is the Mid-Autumn Festival celebrated?

* Family members and friends will gather to admire the bright Autumn moon and eat moon cakes and pomeloes (Chinese grapefruit) together.
* Accompanying the celebration, there are additional cultural or regional customs such as:
    o Brightly lit lanterns are carried or displayed.
    o Burning incense in reverence to deities including Chang'e.
    o Prior to the festival, shops will sell mooncakes with pictures of Chang'e floating to the moon.
    o Moon cakes are often eaten outside under the bright moon.
    o Collecting dandelion leaves and distributing them evenly among family members.
    o Putting the large pomelo rinds on one's head for fun.  

Race of the Saints, Italy & US

SONGKRAN, Thailand
NINE EMPEROR GODS FESTIVAL, Thailand

EASTER, Philippines

SHOTON, Tibet

MASLENITSA, Russia

GLOECKLERLAUF, Austria

UP HELLY-AA, Shetland

Halloween, Global

* The jack-o'-lantern can be traced back to the Irish legend of Stingy Jack, a greedy, gambling, hard-drinking old farmer who tricked the devil into climbing a tree and trapped him by carving a cross into the tree trunk
* In revenge, the devil placed a curse on Jack, condemning him to forever wander the earth at night with the only light he had: a candle inside of a hollowed turnip
* Celebrated in several countries of the Western world including:
    o Ireland (where it originated)
    o United States
    o Canada
    o Puerto Rico
    o United Kingdom
    o Japan
    o New Zealand
    o Parts of Australia 

Oktoberfest, Munich-Germany

* A sixteen-day festival held each year in Munich, Bavaria, Germany during late September (and running to early October)
* Annual attendance: Six million!
* Oktoberfestbiers are the beers that have been served at the event in Munich since 1818

Thanksgiving, Global

* A traditional North American holiday to:
    o Express gratitude for things one has at the end of the harvest season
    o Share the fruits of the harvest with those who are less fortunate.
* "Turkey Day" Thanksgiving is celebrated on:
    o 2 nd Monday of October in Canada
    o 4 th Thursday of November in the United States

Vocabulary and phrase - September-6~12

immerse    vt. (及物動詞 transitive verb)

1. 使浸沒[(+in)]
    He immersed his feet in water.
    他把腳浸在水裡。

2.【宗】給...施浸禮

3. 使埋首於;使深陷於[(+in)]
    His brother was immersed in debts.
    他兄弟負債累累。
    She was immersed in her work.
    她埋頭工作。
    利用設計的環境讓跨領域團隊完全沈浸在所面對的挑戰議題

    Use design environments to fully immerse cross-functional teams in the challenge

Chuck    n. (名詞 noun)【口】[C]
1. (肉、木材等的)大塊,厚片
    a chunk of meat
    一大塊肉
    use building blocks to break the challenge into more manageable chunks

2. 【美】矮而壯實的人(或馬)
3. 相當大的部分(或數量)
    a good chunk of time
    大量時間

Persona    n. (名詞 noun)
1. 【拉】小說(或戲劇)中的人物;角色;人物表
    It must be difficult to play various personae in the same movie.
    在同一個電影中扮演不同的角色肯定不容易。
2. 人
    The diplomat was declared persona non grata.
    這位外交家被宣佈為不受歡迎的使節。

Personae    (persona的複數)

Trophy    n. (名詞 noun)
1. 戰利品;勝利紀念品;獎品[C]
    In his athletic career he won three cups and many other trophies.
    在他的運動生涯中,他獲得三個獎杯和許多其他獎品。
2. 古希臘、羅馬的勝利紀念碑

Artifact    n. (名詞 noun)
1. 人工製品;手工藝品;加工品

Festivity    n. (名詞 noun)
1. 歡慶,歡樂[U]
2. 慶典,慶祝活動[P]
    The festivities include parades, banquets, and balls.
    慶祝活動包括遊行、宴會以及舞會。

Festival    n. (名詞 noun)
1. 節日,喜慶日[C]
    Christmas is one of the major festivals in the United States of America.
    耶誕節是美國的主要節日之一。
2. (定期舉行的)音樂節,戲劇節[C]
    Our city holds a music festival every year.
    我們市每年舉辦音樂節。
3. 慶祝活動;紀念活動[C]
    hold a festival on Independence Day
    在獨立紀念日舉辦慶祝會
4. 歡樂,喜慶[U]

a. (形容詞 adjective)
1. 節日的;喜慶的
    We all wore festival costumes to the ball.
    我們都穿著節日的盛裝去參加舞會。

Celebrate What's Right With The World - quotation

Dewitt Jones 在 〈Celebrate What's Right With The World〉中的經典句子：

“The right vision. It keeps us open to possibilities, it gives us energy, and it makes us much more accepting of change.”

“When we believe it, we’ll see it.”

“Do we choose to see those possibilities? Do we truly believe that they’re there?”

“Perception controls our reality and if we don’t believe it, we won’t see it.”

“As I celebrated what was right with the world, I began to build a vision of possibility, not scarcity. Possibility... always another right answer.”

“By celebrating what’s right, we find the energy to fix what’s wrong.”

Celebrate What's Right With The World - boy

要找到完整版還真不是容易的是哩！

先來看一段讓史蒂芬先生印象深刻的段落：

Celebrate What's Right With The World - for God

本來是要找 Dewitt Jones拍的 〈Celebrate What's Right With The World〉，結果在 YouTube 上看到這一支 Video，非常棒！







以下是文字部分：


Do you choose to see the possibilities?

Do you really believe they are there?

What if the pile of bricks...

Never became this cathedral?

Do you see the field of weeds?
Or the beauty of God's creation?

Do you see the cracks in the earth?
Or can you see the opportunity to gain a different view by slipping in the the cracks?

Do you see a boy getting his new pants soaked?
Or a child loving to play?

Do you see a hardened old man?
Or amazing strength, built from many years of hard work?

Do you see the difficulty in the mountain you must climb?
Or is the mountain the means to get a better view?

Do you see the long road agead?
Or the chance to take a trip with the ones you love?

Do you see just mud?
Or the chance to get dirty?

Do you see a homeless man?
Or someone's father? Someone's son? Someone's brother? Someone God loves?

Do you keep hearing just the bad news?
Or can you get to to the place where you allow God to use you in new ways?

Do you just see what is wrong with the world?
Or can you celebrate what's right with it?

Mindmester registration

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Begining September 13, see your favorite pro teams every Sunday in the best viewing room in Vegas, the Stratosphere Showroom. Enjoy great food, drink specials, high-definition screens and great betting action at the Stratosphere Hotel & Casino.






The top of the Stratosphere Tower gives you the most amazing light show on The Strip. Stroll around–literally–and take in the view no one else in Vegas can offer.





Play your way to the gifts you actually want! The more you play, the more points you can earn. The more points you earn, the more valuable the gifts you can choose from our catalog. And the best part? You get to keep your points and still get your gifts.

在談到 User Experience Design 時的迷思，有一則問句進入史蒂芬先生的腦海中："Is everything has to be original?"

以下是有一位大哥的回應：

There’s no need to reinvent the wheel to solve every problem.
Don’t be afraid to borrow or even outright steal ideas that are so common they’ve become part of the universal language of design.

《Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win》佼兔智慧學

開始讀這本書：《Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win》佼兔智慧學。

先到 Google 看一下原版。



後續補充書摘與心得...

Google 的莫拉克颱風救災

看到這個畫面，史蒂芬先生連結上 Google 的莫拉克颱風救災 。

進入之後，把各地訊息點開來讀一下，腦海中不自覺地連結到這幾天所看到的新聞畫面，

史蒂芬先生...眼淚流了下來。

總覺得...好像除了捐錢之外...還少了一點什麼...

應該是想做一點什麼，卻不知道該怎麼開始吧！

這裡有災情報導

真是夠了！

Simon 剪一段關於 MSI X-Series 的影片：

真是夠了！

整段影片我只想知道這是真的，還是效果在作效果！

看到後來 ---- 假的！

真是覺得...

「MSI真的是用這個在作宣傳嗎？」

以賽亞書 55:8~13

耶和華說：我的意念非同你們的意念；我的道路非同你們的道路。
天怎樣高過地，照樣，我的道路高過你們的道路；我的意念高過你們的意念。
雨雪從天而降，並不返回，卻滋潤地土，使地上發芽結實，使撒種的有種，使要吃的有糧。
我口所出的話也必如此，決不徒然返回，卻要成就我所喜悅的，在我發他去成就的事上必然亨通。
你們必歡歡喜喜而出來，平平安安蒙引導。大山小山必在你們面前發聲歌唱；田野的樹木也都拍掌。
松樹長出，代替荊棘；番石榴長出，代替蒺藜。這要為耶和華留名，作為永遠的證據，不能剪除。
＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿

很安慰人的經文。

Learning Englisg - August-4, 2009 - part 2

E-mails generally contain fewer fixed expressions and less formal than business letters. Rewrite the following extracts from business letters as e-mails using the expressions bellow.

• Sorry about ...
• Bad news: ...
• Could you do me a favor and ... ?
• Got your message on ...
• Cheers.
• Sorry, but I can't make ...
• Hi ...
• Good news: from ...
• Shall I ...?

_________________________________________________________________

Dear Louisa,
Thank you for your letter of September 12th. Unfortunately, I shall be unable to attend the meeting on the 21st. I would appreciate if you could send me a copy of the minutes.

Best wishes,
Tom Hunt

->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->

Hi Louisa,

Got your message on September 12th. Bad news: Sorry, but I can't make te meeting on the 21st. Could you do me a favor and send me a copy of the minutes.

Cheers.
Tom Hunt
_________________________________________________________________

I'm delighted to tell you that as of Jan 2 we are offering substantial discounts on all order over 1000. If you wish, I would be happy to send you further details and a copy of our new catalogue.

->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->

Good news: from Jan 2 we are offering substantial discounts on all order over 1000. Shall I send you further details and a copy of our new catalogue?

_________________________________________________________________

I regret to inform you that the board turned down your proposal. I would like to apologies for not getting back to you sooner on this, but I've been in Montreal all week.

->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->->

Bad news: the board turned down your proposal. Sorry about not getting back to you sooner on this, but I've been in Montreal all week.
_________________________________________________________________

創意是最便宜的投資

洪蘭教授是史蒂芬先生很敬重的學者之一。
每每看他的文章，聽他的演講，總是覺得這樣好老師的建議為什麼政府聽不進去！
還硬要在敦化北路建不瞭解現況的的自行車道，(<-- 坐在辦公室裡決定嗎？)
花大錢搞有品教育，卻連偏遠地區小學的圖書館都不願意更新一下裡面的書籍！(<--沒人看到就不用做？)

這是洪蘭教授在中國時報的文章



要看大張的可以到這裡。

節錄幾段重要的陳述：

• 創意需要自由與開放的的環境，最怕看不見的框，框住學生的思想。
• 創造力，和大量閱讀互為表裡。
• 書只要有興趣就看，不必問能帶來什麼好處。知識是相通的，知識會吸引更多的知識，使學習新知更容易。
• 在關鍵時刻，你比別人多一點知識、多一份靈感。就可以看見別人沒有看到的東西。
• 靠創意吃飯的人一定要隨時進修、大量閱讀。
  

最後一句，史蒂芬先生問：「現代人誰不靠『創意』吃飯？」

飛機上的餐點

Sweet corn and potato salad
玉米馬鈴薯沙拉

Braised pork with aged vinegar and three-colored pepper steamed rice
三色黑醋肉配白飯
Poached fish with tomato concasse green green fettuccine
筴魚柳伴蕃茄醬菠菜義大利麵

Ice cream 冰淇淋

Roll, butter 麵包，奶油

Coffee 咖啡
Oolong 烏龍
Xian Pian 香片

Learning Englisg - August-4, 2009 - part 1

The adjectives listed below describes some of the qualities of good managers.

co-operative
decisive
responsible
competitive
sincere: She always means what she says. She is totally sincere.
practical
communicative
sensitive
supportive: She is quick to help colleagues and subordinates. She is extremely supportive.
assertive: He always voices his opinions and needs. He's very assertive.
articulate: She's very good at expressing herself. She's very articulated.
discreet: He doesn't go around gossiping behind people's backs. He's very discreet.
skilled
intelligent
patient
royal
creative
reliable: You can depend on him. He's very reliable.
consistent: He always works to the same high standard. He's extremely consistent.
rational: She doesn't let her emotions interfere with her work. She's very rational.
committed: His job comes first. He's totally committed.
approachable: Her door is always open if you've got a problem. She's very approachable.
honest

Vocabulary and phrase - August-1~7

Observation deck 觀景台


Oblivion n. (名詞 noun)[U]

1. 被遺忘,淹沒
Many ancient cities have long since passed into oblivion.
許多古代的城市早已淹沒。

2. 遺忘,失去感覺
I sank back into oblivion.
我又什麼都感覺不到了。

3.【律】大赦,赦免

4. 不省人事，通常是因為喝到茫或睡到翻：
He often drinks himself into oblivion.

5. 遭人遺忘。莎翁名劇《埃及豔后》中，克麗奧佩特拉對於安東尼的離去趕到心煩意亂：
O! my oblivion is a very Antony, And I am all forgotten.

6. 遭到完全摧毀
The planes bombed the city into oblivion.


Pristine a. (形容詞 adjective)

1. 原始的
pristine mountain snow

2. 清新的;純樸的;一塵不染的
英雄救美後遞上一條潔白無暇的手帕：
handed her his pristine white handkerchief

3. 乾淨到彷彿是全新，而且狀況良好：
The car is in pristine condition.


Businesslike a. (形容詞 adjective)

1. 井然有序的;效率高的;講究實際的
The talks were frank and businesslike.
會談是坦率的,講究實效的。

2. 認真的;有目的的


Empathic a. (形容詞 adjective)

1. (美學)移情作用的


Emphatic a. (形容詞 adjective)

1. 強調的,著重的
"You must go", she said in an emphatic tone.
"你非得去不可",她用強調的口氣說。

2. 加強語氣的

3. 引人注目的;有力的
an emphatic defeat
有力的打擊



Sure, you could watch videos and play games on your 13-in. laptop screen — but do you really want to?

中國時報 時人時語 July-30, 2009

”This budget is kind of like the good, the bad and the ugly.”

--Arnold Schwarzenegger

「這個預算就像(電影)《黃昏三鏢客》，包含了好的、壞的和醜陋的。」

美國加州州長阿諾．史瓦辛格28日簽署新會計年度預算案。他說，新預算案內容有好有壞，但兒童福利、窮困照護等方案被砍，屬於醜陋的部分。

Vocabulary and phrase - July-26~31

Curator n. (名詞 noun)
1. 館長
2. 管理者
3. 評議員
4.【律】監護人


Narrative n. (名詞 noun)
1. 記敘文;故事[C][U]
His trip through Europe made an interesting narrative.
他的歐洲之行構成了一個有趣的故事。
2. 敘述,講述[U]
She taught herself the techniques of narrative and dialogue.
她自學了敘事和對話的技巧。